Culture and Ethics Resource Centre: Articles
TITLE: Changing your corporate culture
AUTHOR: Peter Bergman
SOURCE: Businessweek.com, 26/6/2009
SUMMARY: Posted on How We Work: June 25, 2009 1:53 PM “I’d like to talk to you about a big project,” the woman told me on the phone. “We need to change our culture.” She was a senior leader in a professional services firm, where people really are their most important asset. Only it turns out the people weren’t so happy. Theirs was a very successful firm with high revenues, great clients, and hard working employees. But employee satisfaction was abysmally low and turnover rates were staggeringly high. Employees were performing, they just weren’t staying. This firm had developed a reputation for being a terrible place to work. When I met with the head of the firm, he illustrated the problem with a personal example.
LINK: http://www.businessweek.com/managing/content/jun2009/ca20090626_208789.htm
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